10th Annual PHARMA CX SUMMIT 2023

Now in its 10th year, the Pharma CX Summit will bring together 175 of the leading customer experience experts in pharma to explore how pharma is leveraging technology, data, and design thinking to drive customer engagement and outcomes in a real and measurable way.

New this year at the Pharma CX Summit - HCP CX Day and Patient CX Day. Content on the first day of the conference (March 22) will be focused on the HCP experience and the second day of the event (March 23) will be focused on the Patient experience, with plenty of overlapping pharma CX content throughout.

This year's agenda will cover the latest pharma CX case studies and insights led by an expert speaking faculty. Our goal is to leave attendees with actionable insights, takeaways, and networking connections that will help you tackle your customer experience challenges. Pharma CX Summit attendees benefit from a lively and interactive conference environment that fosters peer-to-peer interaction, collaboration, and networking.

When and Where