CX Dialogue 2023 Orientation guide for those responsible for customer experience: What is really important in 2023, which trends you need to know, how to successfully implement your project and what you can learn from lighthouse projects. Customer experience in turbulent times. We will show you how you can create customer proximity and customer experiences in economically challenging times. How successful customer experience strategies are reflected in business results in an economically measurable way. We show the relevant CX trends and give you orientation for your own implementation.

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