4.12/5Total Reviews
19

MOST

Recommended

Customer Experience

2021

CUSTOMER EXPERIENCE

Khoros Engage 2021

 Brand Score

poly-design

About Khoros Engage 2021

Khoros Engage the event for digital leaders. Khoros is a platform for digital-first customer engagement. This September, you’ll hear from leading global brands about creating winning digital-first strategies to deliver amazing customer experiences. Khoros Engage has it all — dynamic general sessions, thought-provoking breakout discussions, practical tips, and virtual networking.

When and Where

Event date

Sept 13 - 15, 2021

Event location

United States

Event type

Event fees

Free

Organized by

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Awards (1)

MOST

Recommended

Customer Experience

2021

Reviews

Average Rating by Group

Total Reviews
19

Rohit Bhaskaronline | attendee

Sr Manager, Grazitti Interactive

5.00/5

Review Source

Review Source

It was a great event! full of knowledge.
What did you like best about the event?
The speakers and topics.
What could the organizers do to improve the event?
All good, keep up the good work 👏
Did you have a favourite speaker or session? Please tell us below
Aron Blackwell.
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
5.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
5.00/5

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Vince Nguyenonline | attendee

Sr. Digital Marketing Program Manager, Medtronic

3.80/5

Review Source

Review Source

It was insightful, didn't realize there's more i can do with khoros.
What did you like best about the event?
Product knowledge.
What could the organizers do to improve the event?
Can't think of anything.
Overall experience
4.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience

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Zainah Asfooronline | attendee

Community Supervisor, Peloton

3.39/5

Review Source

Review Source

It was great to hear from other community professionals.
What did you like best about the event?
I enjoyed the topics discussed.
What could the organizers do to improve the event?
More email communication.
Did you have a favourite speaker or session? Please tell us below
Aaron Blackwell.
Overall experience
4.00/5
Value for money
2.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
4.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5

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Windy Coleonline | attendee

Volunteer Resource Manager, Culture & Hertitage Museums

4.13/5

Review Source

Review Source

Lots of information and great speakers!
What did you like best about the event?
I love that you offered this event at no charge and sent us swag - Thanks!
What could the organizers do to improve the event?
It would be great to be able to play back videos at a later date. I wasn't able to attend everything that I would have liked to see.
Overall experience
5.00/5
Value for money
5.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5

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Nick Lazioonline | attendee

Sr SDR, Talkwalker

3.44/5

Review Source

Review Source

Extremely engaging online event!
What did you like best about the event?
The specialized nature of experience from each presenter.
What could the organizers do to improve the event?
I would've loved a coffee/networking breakout room or something similar!
Overall experience
3.00/5
Value for money
3.00/5
Networking opportunities
2.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
4.00/5

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Amanda Robertsonline | attendee

Community Manager, Hyland

3.94/5

Review Source

Review Source

Engaging and informative sessions!
What did you like best about the event?
I really enjoyed the structure of the event and the different sessions available.
What could the organizers do to improve the event?
It felt too short! I also felt like I couldn't get to sessions that took place at the same time as others.
Overall experience
4.00/5
Value for money
4.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
5.00/5

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Barika A Phillips Bellonline | attendee

CMO, B3 Media Solutions Inc

4.06/5

Review Source

Review Source

Khoros Engage is on my 'must go' list!
What did you like best about the event?
It was a great event with so many wonderful speakers. My favourite is listening to how other large companies are using data to make decisions, craft campaigns, and determine the ROI of their campaigns.
What could the organizers do to improve the event?
More networking opportunities...I want to talk to everyday users to ask more questions as well as answer questions they have in regards to how I use Khoros.
Did you have a favourite speaker or session? Please tell us below
Stephanie Shanks & James Tourout- I loved Shopify's perspective of the "digital service funnel"
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
2.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
3.00/5

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Dawn Albrechtonline | attendee

Community Manager, Delta Defense

3.93/5

Review Source

Review Source

A great online conference experience.
What did you like best about the event?
Being able to attend from home, not needing to get budget approval, great topics and the ability to watch sessions I missed at another time.
What could the organizers do to improve the event?
I probably missed it, but having the sessions create an event in your calendar has been very helpful with other digital seminars.
Overall experience
4.00/5
Value for money
5.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
4.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5

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Amy Hopleronline | attendee

Senior Sales Executive , RR Donnelley

4.56/5

Review Source

Review Source

Best digital conference experience!
What did you like best about the event?
The high-quality production and attention to detail. I didn’t feel like I missed anything, I would have experienced had I attended it in person.
What could the organizers do to improve the event?
Create small gaps of time between sessions for bathroom/water breaks.
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
4.00/5

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Joe Delioonline | attendee

Sr Solutions Engineer, Palo Alto Networks

4.50/5

Review Source

Review Source

An enjoyable online event that allowed me to learn more about Khoros.
What did you like best about the event?
I enjoyed the overall layout and how easy it was to attend the sessions.
What could the organizers do to improve the event?
Not much I can think of to improve it, to be honest...
Did you have a favourite speaker or session? Please tell us below
The opening and closing sessions.
Overall experience
4.00/5
Value for money
5.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5

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Aleksandra Kowalskaonline | attendee

Community Moderator, Allegro

4.61/5

Review Source

Review Source

Being in Poland, I could listen to the whole Khoros world.
What did you like best about the event?
I am glad that I could watch and listen to the broadcasts right after they ended. Thank you for understanding that something might happen at work during the day. It is wonderful to be able to hear the guests from the event at any convenient time.
What could the organizers do to improve the event?
I would be very happy if the streaming was available longer.
Did you have a favourite speaker or session? Please tell us below
Louis Theroux - it was great seeing this guy. I love his documentaries and works.
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
3.00/5
Troubleshooting technical issues
5.00/5

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Raj Khalidonline | attendee

Customer Experience Manager, Cineworld

4.42/5

Review Source

Review Source

Was insightful for the brief time I attended, I felt that I left with more knowledge.
What did you like best about the event?
I liked the speakers. Felt relevant.
What could the organizers do to improve the event?
Same again, but maybe more!
Did you have a favourite speaker or session? Please tell us below
All speakers and sessions!
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
2.00/5
Usefulness of participating vendors/sponsors
2.00/5
Session(s)
4.00/5
Amount of new information learned
5.00/5
Overall Online Experience

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Chris Grintononline | attendee

Senior Director, Client Services, Flexera

3.94/5

Review Source

Review Source

Being able to connect with other people in the Khoros ecosystem.
What did you like best about the event?
Great opportunity to sync up on the latest insights, make connections, and be inspired.
What could the organizers do to improve the event?
Don't use the event as an opportunity for marketing and selling - make it about information, knowledge sharing and making connections.
Did you have a favourite speaker or session? Please tell us below
Keynote about the different generations
Overall experience
4.00/5
Value for money
5.00/5
Networking opportunities
5.00/5
Usefulness of participating vendors/sponsors
2.00/5
Session(s)
4.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5

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Carmine Lenguitoonline | attendee

Global communications director, Cargill

4.33/5

Review Source

Review Source

Interesting insights to elevate the customer experience.
What did you like best about the event?
Overview of new trends and opportunities coming from existing tools.
What could the organizers do to improve the event?
Provide more use cases.
Overall experience
4.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5

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Michael Petersononline | attendee

Online Community Program Manager, AARP

3.83/5

Review Source

Review Source

Overall...solid
What did you like best about the event?
The talk about generations, the filmmaker and the Uber Eats discounts.
What could the organizers do to improve the event?
From AARP's perspective, our online community isn't product-focused more so advocating and promoting so I would love to see a bit more focus on that in the future.
Did you have a favourite speaker or session? Please tell us below
The filmmaker and the talk about generation.
Overall experience
4.00/5
Value for money
4.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
3.00/5

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Angel Soriaonline | attendee

Sr social media channel strategist, Edward Jones

3.67/5

Review Source

Review Source

I was expecting to learn in the sessions and didn't.
What did you like best about the event?
The live polling
What could the organizers do to improve the event?
I was so hyped for this event but it wasn't what I expected at all. Having to watch the on-demand videos before the live Q&A was a bummer. I was expecting to learn in the sessions and didn't. So, I'd say have open sessions for learning. Not everyone had the time to watch the on-demand videos.
Overall experience
3.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
3.00/5
Amount of new information learned
1.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5

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Holly Mirandaonline | attendee

Social Media Marketing Manager, CIBC

4.39/5

Review Source

Review Source

Time well spent!
What did you like best about the event?
The analytics sessions.
What could the organizers do to improve the event?
Organizing events for different time zones.
Did you have a favourite speaker or session? Please tell us below
Everyone was great!
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
4.00/5

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Karolina Lindaonline | attendee

Senior Community Manager, Dynatrace

4.89/5

Review Source

Review Source

Community practices and knowledge - that you can apply to your work immediately.
What did you like best about the event?
Practical knowledge, a lot of details shared on various topics. Real-life examples, best practices you can apply to your work immediately.
What could the organizers do to improve the event?
Be it in the European time zone from the early morning :)
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
5.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5

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Lucie Neuhausonline | attendee

Social Media Project Coordinator, Springer Nature

3.83/5

Review Source

Review Source

Nice Experience!
What did you like best about the event?
I enjoyed the speakers and moderators, who made this online event easy to listen to.
What could the organizers do to improve the event?
The titles were sometimes confusing as it wasn't always clear if it was about a specific Khoros product or a more general topic.
Overall experience
4.00/5
Value for money
5.00/5
Networking opportunities
2.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
4.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5

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