About World Passenger Festival 2022
The World Passenger Festival is a unique event attracting global public transport operators to discuss the transformative era of mobility. The 2022 conference is bringing transport leaders together to discuss the technologies, strategies and opportunities which can encourage a return to public and shared transport usage.
Focused on commercial and customer facing areas, World Passenger Festival will bring together international leaders to discuss critical areas of development across revenue management, digital, ticketing, integrated mobility, distribution, customer experience, payments and digital sales, as well as industry wide trends and challenges. Over three days, the conference will feature 250 speakers from the world’s largest public transport operators and their partners who will share their vision, insights & lessons learnt. Additionally, it will build in plenty of time for networking and meeting others who can help you reach your goals.
When and Where
Event date
Nov 16 - 18, 2022
Event location
Netherlands
Event type
Event fees
Organized by
Terrapinn Holdings Ltd
Likelihood to recommend event
Audio Reviews (2)
Reviews
Jon WorthIn Person | speaker
Founder, Trains for Europe
Review Source
Review Source
I learned a lot, and the atmosphere was good
Some brilliant presentations - especially Deutsche Bahn on ticket pricing, Vy on flexible monthly passes, and ÖBB on GPS-based check-in and check-out systems.
I am not sure the title of the event is right! It's not a festival. But other than that, it's good. The event was impeccably run and very professional. Some moderators of panels were a bit boring.
Overall In Person Experience
0.000.00
24th Nov '22
24th Nov '22
Ronan Murphy In Person | speaker
Head of Customer Care & Accessibility , Irish Rail
Review Source
Review Source
Really enlightening event
They can network with colleagues from other Transport companies, connect with them, gain insight into their experiences, and build relationships for future collaborations.
The venue was excellent and well organised, but not much in my opinion. It was very well organised and produced professionally over the few days. As a speaker maybe just a quick briefing on how slide transition work etc.
Overall In Person Experience
25th Nov '22
25th Nov '22
Huub RamakersIn Person | sponsor
Senior Relationship Manager, Enterprise Bot
Review Source
Review Source
Good Event with some minor improvements needed!
The location was great, and the presentations were also in the different specified tracks—a lot of exciting and in-depth perspectives.
Make the innovation zone/start-up zone more attractive. The area was secluded, and banners were not visible to people passing by because of the structure.
Overall In Person Experience
0.000.00
5th Dec '22
5th Dec '22
Sven KosterIn Person | speaker
Head of Innovation and New Business Development, Icomera
Review Source
Review Source
The event to meet customer experience professionals in the rail industry
The attendees and the meetings I got out of the event. The presentations were interesting, the stakeholders had interesting products and overall the quality of the meetings I got was good. Of course, Amsterdam is a nice city to host this type of event as well.
The event would have been better with a clear lunch break for networking in the programme. Especially as a speaker and standholder there was no time in the programme that you could have your lunch and there was no food provided at the event itself and the food you could buy was limited.
Overall In Person Experience
19th Dec '22
19th Dec '22
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