4.15/5Total Reviews
4

LOGISTICS

World Passenger Festival 2022

 Brand Score

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About World Passenger Festival 2022

The World Passenger Festival is a unique event attracting global public transport operators to discuss the transformative era of mobility. The 2022 conference is bringing transport leaders together to discuss the technologies, strategies and opportunities which can encourage a return to public and shared transport usage.

Focused on commercial and customer facing areas, World Passenger Festival will bring together international leaders to discuss critical areas of development across revenue management, digital, ticketing, integrated mobility, distribution, customer experience, payments and digital sales, as well as industry wide trends and challenges. Over three days, the conference will feature 250 speakers from the world’s largest public transport operators and their partners who will share their vision, insights & lessons learnt. Additionally, it will build in plenty of time for networking and meeting others who can help you reach your goals.

When and Where

Event date

Nov 16 - 18, 2022

Event location

Netherlands

Event type

Event fees

Organized by

Terrapinn Holdings Ltd

Likelihood to recommend event

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Audio Reviews (2)

0.000.00

181 days ago

Jon Worth

Founder 

at Trains for Europe

0.000.00

173 days ago

Huub Ramakers

Senior Relationship Manager 

at Enterprise Bot

Reviews

Average Rating by Group

Total Reviews
4

Jon WorthIn Person | speaker

Founder, Trains for Europe

4.22/5

Review Source

Review Source

I learned a lot, and the atmosphere was good

What did you like best about the event?

Some brilliant presentations - especially Deutsche Bahn on ticket pricing, Vy on flexible monthly passes, and ÖBB on GPS-based check-in and check-out systems.

What could the organizers do to improve the event?

I am not sure the title of the event is right! It's not a festival. But other than that, it's good. The event was impeccably run and very professional. Some moderators of panels were a bit boring.

Overall experience
5.00/5
Networking opportunities
5.00/5
Technical support for setting up the session
4.00/5
Interactivity with the audience
4.00/5
Quality of the audience
4.00/5
Overall In Person Experience
Event destination
4.00/5
Event venue
4.00/5
Food and beverages at event
4.00/5
Helpfulness of event staff
5.00/5

Likely to Recommend

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Audio Review

0.000.00

Ronan Murphy In Person | speaker

Head of Customer Care & Accessibility , Irish Rail

4.50/5

Review Source

Review Source

Really enlightening event

What did you like best about the event?

They can network with colleagues from other Transport companies, connect with them, gain insight into their experiences, and build relationships for future collaborations.

What could the organizers do to improve the event?

The venue was excellent and well organised, but not much in my opinion. It was very well organised and produced professionally over the few days. As a speaker maybe just a quick briefing on how slide transition work etc.

Overall experience
5.00/5
Networking opportunities
5.00/5
Technical support for setting up the session
5.00/5
Interactivity with the audience
5.00/5
Quality of the audience
5.00/5
Overall In Person Experience
Event destination
5.00/5
Event venue
5.00/5
Food and beverages at event
3.00/5
Helpfulness of event staff
5.00/5

Likely to Recommend

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Huub RamakersIn Person | sponsor

Senior Relationship Manager, Enterprise Bot

4.33/5

Review Source

Review Source

Good Event with some minor improvements needed!

What did you like best about the event?

The location was great, and the presentations were also in the different specified tracks—a lot of exciting and in-depth perspectives.

What could the organizers do to improve the event?

Make the innovation zone/start-up zone more attractive. The area was secluded, and banners were not visible to people passing by because of the structure.

Overall experience
4.00/5
Engagement opportunities with the audience
4.00/5
Fit of the audience for my company
4.00/5
Positive brand exposure
5.00/5
Overall In Person Experience
Event destination
5.00/5
Event venue
5.00/5
Food and beverages at event
4.00/5
Helpfulness of event staff
5.00/5

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Audio Review

0.000.00

Sven KosterIn Person | speaker

Head of Innovation and New Business Development, Icomera

3.55/5

Review Source

Review Source

The event to meet customer experience professionals in the rail industry

What did you like best about the event?

The attendees and the meetings I got out of the event. The presentations were interesting, the stakeholders had interesting products and overall the quality of the meetings I got was good. Of course, Amsterdam is a nice city to host this type of event as well.

What could the organizers do to improve the event?

The event would have been better with a clear lunch break for networking in the programme. Especially as a speaker and standholder there was no time in the programme that you could have your lunch and there was no food provided at the event itself and the food you could buy was limited.

Overall experience
4.00/5
Networking opportunities
5.00/5
Technical support for setting up the session
3.00/5
Interactivity with the audience
1.00/5
Quality of the audience
4.00/5
Overall In Person Experience
Event destination
5.00/5
Event venue
4.00/5
Food and beverages at event
1.00/5
Helpfulness of event staff
3.00/5

Likely to Recommend

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