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About Forge 2020
To help brands adapt to today's ever-changing landscape, Braze brought together more than 50 thought leaders, senior executives, innovative marketers, and customer engagement experts at our annual Forge conference in order to dig into the customer engagement environment ahead of us and how companies can prepare.
When and Where
Event date
Oct 14 - 20, 2020
Event location
United States
Event type
Event fees
Paid
Organized by
Eventible
Likelihood to recommend event
Awards (1)
Reviews
diana boskoskaonline | attendee
4.44/5
Review Source
Review Source
Above expectations, inspiring and relevant.
What did you like best about the event?
Interesting speakers and big agenda, lots of talks so that you had something for everyone
What could the organizers do to improve the event?
More breaks between the sessions + a live chat
Overall experience
5.00/5
Value for money
3.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
gabriel fonsecaonline | attendee
2.17/5
Review Source
Review Source
Underwhelming
What did you like best about the event?
The dynamic of several time zones was a good touch
What could the organizers do to improve the event?
Better data and including more slides and media usage
Overall experience
2.00/5
Value for money
3.00/5
Networking opportunities
0.00/5
Usefulness of participating vendors/sponsors
0.00/5
Session(s)
3.00/5
Amount of new information learned
2.00/5
Overall Online Experience
Navigation of virtual platform
3.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
ioana iordacheonline | attendee
4.33/5
Review Source
Review Source
It was an inspirational conference
What did you like best about the event?
The product roadmap
What could the organizers do to improve the event?
It was difficult to do the networking part. I suggest matching you with a person before the conference, offering the opportunity for people to interact on a specific topic during the conference and allowing time in the agenda for it. A virtual coffee break basically, where you switch the matched persons automatically after a session. The networking part was missing.
Overall experience
4.00/5
Value for money
0.00/5
Networking opportunities
2.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
andi legaspionline | attendee
3.87/5
Review Source
Review Source
Well-prepared and insightful.
What did you like best about the event?
I appreciated how all the information was available on the page so I could best manage my expectations and pick which talks I can watch out for. For the talks, I appreciated how they were well thought of, relatable, and insightful.
What could the organizers do to improve the event?
I got confused with where some links were supposed to.
Overall experience
4.00/5
Value for money
0.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
3.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
3.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
mayme freyonline | attendee
3.17/5
Review Source
Review Source
Enjoyed the timely content
What did you like best about the event?
The timely content
What could the organizers do to improve the event?
The website organization for on-demand. also, spreading it out so we can attend more
Overall experience
3.00/5
Value for money
5.00/5
Networking opportunities
2.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
2.00/5
Troubleshooting technical issues
2.00/5
28th Jan '21
28th Jan '21
yee lynn chanonline | speaker
2.70/5
Review Source
Review Source
User experience can be improved.
What did you like best about the event?
Speaker selection and topics covered were relevant and useful to the community
What could the organizers do to improve the event?
I wish the videos were not organised in regions but arranged like a video library for easy access. During the live event, it was difficult to navigate between sessions.
Overall experience
3.00/5
Networking opportunities
2.00/5
Technical support for setting up the session
4.00/5
Interactivity with the audience
2.00/5
Quality of the audience
2.00/5
Overall Online Experience
Navigation of virtual platform
2.00/5
Troubleshooting technical issues
3.00/5
28th Jan '21
28th Jan '21
teppei tsuruharaonline | attendee
4.83/5
Review Source
Review Source
Keynote
What did you like best about the event?
Bill's keynote
Overall experience
5.00/5
Value for money
4.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
jenna swalinonline | attendee
4.33/5
Review Source
Review Source
Great Online Version
What did you like best about the event?
The Braze team did a great job putting together a virtual conference that spread across time zones, featured interesting sessions, and had incredible entertainment / relaxation during the breaks.
What could the organizers do to improve the event?
Would have liked a few more days to watch recorded sessions.
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
4.00/5
28th Jan '21
28th Jan '21
aaron wojtaszekonline | attendee
4.67/5
Review Source
Review Source
Learned a lot from Braze Forge
What did you like best about the event?
I loved the industry talk by Scott Galloway, and access to other Braze customers.
What could the organizers do to improve the event?
Nothing - they did the best they could!
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
5.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
5.00/5
28th Jan '21
28th Jan '21
sharon harrisonline | speaker
4.78/5
Review Source
Review Source
Great global event focused on customer experience
What did you like best about the event?
Wide variety of topics covered. On-demand session made it very easy to engage.
What could the organizers do to improve the event?
Mix in more live events and networking options.
Overall experience
5.00/5
Networking opportunities
3.00/5
Technical support for setting up the session
5.00/5
Interactivity with the audience
0.00/5
Quality of the audience
0.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
barry jamesonline | attendee
4.28/5
Review Source
Review Source
Very impressive virtual event
What did you like best about the event?
I loved how the agenda was laid out. My favorite sessions were The Four Horsemen Post-Corona and Inequality in Technology. The Onboarding the HBO Max Way session was also enlightening.
What could the organizers do to improve the event?
Allow access to the content to remain a bit longer, if not indefinitely. I would have loved to share some of that with my team who couldn't attend.
Overall experience
4.00/5
Value for money
4.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
4.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
4.00/5
28th Jan '21
28th Jan '21
paige gartyonline | attendee
4.67/5
Review Source
Review Source
First time attendee
What did you like best about the event?
I liked all of the access to On Demand content, it made watching the sessions that I wanted when I wanted to easy.
What could the organizers do to improve the event?
The breakout sessions could have used some sort of description. Just basing them off the title made it difficult to decide which session to attend.
Overall experience
5.00/5
Value for money
4.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
5.00/5
28th Jan '21
28th Jan '21
blaine hostetleronline | attendee
3.70/5
Review Source
Review Source
Informative and Relevant
What did you like best about the event?
I enjoyed the variety of speakers and talking points for Forge 2020.
What could the organizers do to improve the event?
Since it was virtual, I did not have the entire day to attend the event. Being focused on work the majority of the day, I would have loved an email or text reminder for the favorited/ liked events I wanted to attend so that I didn't remember half way through the live session ??
Overall experience
3.00/5
Value for money
0.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
3.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
3.00/5
Troubleshooting technical issues
4.00/5
28th Jan '21
28th Jan '21
peter priesonline | attendee
4.08/5
Review Source
Review Source
Good
What did you like best about the event?
Very good insights.
What could the organizers do to improve the event?
Everything fine
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
0.00/5
Usefulness of participating vendors/sponsors
0.00/5
Session(s)
4.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
meghna kediaonline | attendee
4.61/5
Review Source
Review Source
Really great content and speakers.
What did you like best about the event?
Professor G's take on impact of COVID on humanity and how it makes us rethink our priorities and for companies, their overall strategy
What could the organizers do to improve the event?
More audience Q&A using Slido or something similar
Overall experience
5.00/5
Value for money
3.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
5.00/5
28th Jan '21
28th Jan '21
karan tibdewalonline | attendee
3.73/5
Review Source
Review Source
Already looking forward to next year!
What did you like best about the event?
I loved that the content was relevant and often even spoke about the issues and solutions from teams all around the world! I also loved that I could network with like minded people even better this time - despite it being a remote conference.
What could the organizers do to improve the event?
Maybe having some visibility on the sponsors and partners would have really helped.
Overall experience
5.00/5
Value for money
0.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
4.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
2.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
nicole farrugiaonline | attendee
4.00/5
Review Source
Review Source
Great Event
What did you like best about the event?
I liked the knowledge and information sharing as well as the Bentoism session
What could the organizers do to improve the event?
It could have improved by being more interactive and if the audience got a chance to engage with the speakers as it all felt quite rehearsed and one sided
Overall experience
5.00/5
Value for money
0.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
4.00/5
28th Jan '21
28th Jan '21
elsa aguilaronline | attendee
3.78/5
Review Source
Review Source
Insightful
What did you like best about the event?
Getting to know the product roadmap of Braze + understanding what other companies are doing in CRM using Braze
What could the organizers do to improve the event?
Having more people from different companies that talk openly about how the use Braze and what they’re working on right now.
Overall experience
4.00/5
Value for money
2.00/5
Networking opportunities
1.00/5
Usefulness of participating vendors/sponsors
2.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
5.00/5
28th Jan '21
28th Jan '21
aitor abonjoonline | attendee
3.33/5
Review Source
Review Source
Interesting but way too generic content
What did you like best about the event?
Probably the most prepared online conference I have seen to date. Nice flow between talks and breaks.
What could the organizers do to improve the event?
Considering that probably 50% of attendees are already Braze clients, they was very little data/best practices/actual learnings being shared from the speakers. Ofc it has its PR component but the previous years this was more balanced.
Overall experience
4.00/5
Value for money
3.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
3.00/5
Amount of new information learned
1.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
0.00/5
28th Jan '21
28th Jan '21
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