About Customer Marketing Summit | Virtual 2023
🔨 The tools you need to build genuine relationships with customers, increase retention and maximize revenue with your CM strategy.
🧠 Learn from leading experts in the customer marketing industry who are consistently ahead of the game. These CM masters have curated and implemented top strategies at the likes of Google, Jamf, F5, Cisco and Splunk.
🙌 Topics include:
→ Cross-functional collaboration for internal alignment
→ Creating a customer community & leveraging loyalty
→ Uniting customer advocacy & customer marketing
→ Designing your dream career in customer marketing
→ Proven methodologies for capturing your voice of customer
& more
💻 Join us April 13 and transcend your customer marketing expertise.
When and Where
Event date
Apr 13 - 14, 2023
Event location
United States
Event type
Event fees
Organized by
Product Marketing Alliance
Likelihood to recommend event
Audio Reviews (3)
Awards (1)
Reviews
Dan Fennellonline | attendee
Director Customer Advocacy & Experience, Highspot
Review Source
Review Source
Solid discussion & engaged virtual attendees
I could only attend one of the sessions, but I thought the panel had solid perspective and real examples. I also liked how engaged and supportive the chat was. I have made several connections post-event that I am looking to build from.
The timing is just not West coast friendly. As much as I love talking about Customer Marketing, I am not going to do it at 5 AM. I'd also love it if the speakers could focus more on their specific examples. It's good to couch those examples in higher-level strategy and vision, but connecting the dots between strategy, tactic, and result would make this super actionable for me.
Overall Online Experience
25th Apr '23
25th Apr '23
Ashley Francoonline | attendee
Sr Mgr VoC, Genesys
Review Source
Review Source
I thought it was well done! I was particularly interested in anything VoC related, including the CAB sessions, which were time well spent.
CAB sessions and speakers; I also felt it was a reasonable amount of time overall and spaced out well.
Aside from the live chat, it would be great to utilize breakouts for more interactive live sessions or discussions with participants.
Overall Online Experience
5th May '23
5th May '23
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