4.41/5Total Reviews
8

MARKETING

Customer Marketing Summit | Virtual 2023

ย Brand Score

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About Customer Marketing Summit | Virtual 2023

๐Ÿ”จ The tools you need to build genuine relationships with customers, increase retention and maximize revenue with your CM strategy.

๐Ÿง  Learn from leading experts in the customer marketing industry who are consistently ahead of the game. These CM masters have curated and implemented top strategies at the likes of Google, Jamf, F5, Cisco and Splunk.

๐Ÿ™Œ Topics include:
โ†’ Cross-functional collaboration for internal alignment
โ†’ Creating a customer community & leveraging loyalty
โ†’ Uniting customer advocacy & customer marketing
โ†’ Designing your dream career in customer marketing
โ†’ Proven methodologies for capturing your voice of customer
& more

๐Ÿ’ป Join us April 13 and transcend your customer marketing expertise.

When and Where

Event date

Apr 13 - 14, 2023

Event location

United States

Event type

Event fees

Organized by

Product Marketing Alliance

Likelihood to recommend event

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Audio Reviewsย (3)

0.000.00

201 days ago

Victoria A LaPlante

Director of Customer Marketingย 

at FloQast

0.000.00

201 days ago

Rich Goldman

Directorย 

at Ansys

0.000.00

118 days ago

Dean Shaw, MBA

Sr. Manager, Customer Marketing and Loyaltyย 

at Abnormal Security

Awardsย (1)

MOST

Recommended

Marketing

2022

Reviews

Average Rating by Group

Total Reviews
2

Dan Fennellonline | attendee

Director Customer Advocacy & Experience, Highspot

4.42/5

Review Source

Review Source

Solid discussion & engaged virtual attendees

What did you like best about the event?

I could only attend one of the sessions, but I thought the panel had solid perspective and real examples. I also liked how engaged and supportive the chat was. I have made several connections post-event that I am looking to build from.

What could the organizers do to improve the event?

The timing is just not West coast friendly. As much as I love talking about Customer Marketing, I am not going to do it at 5 AM. I'd also love it if the speakers could focus more on their specific examples. It's good to couch those examples in higher-level strategy and vision, but connecting the dots between strategy, tactic, and result would make this super actionable for me.

Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
5.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience

Likely to Recommend

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Ashley Francoonline | attendee

Sr Mgr VoC, Genesys

4.11/5

Review Source

Review Source

I thought it was well done! I was particularly interested in anything VoC related, including the CAB sessions, which were time well spent.

What did you like best about the event?

CAB sessions and speakers; I also felt it was a reasonable amount of time overall and spaced out well.

What could the organizers do to improve the event?

Aside from the live chat, it would be great to utilize breakouts for more interactive live sessions or discussions with participants.

Overall experience
4.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
3.00/5
Troubleshooting technical issues
5.00/5

Likely to Recommend

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Very Likely
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