4.20/5Total Reviews
13

MOST

Recommended

Marketing

2021

MARKETING

DX Summit 2021

 Brand Score

poly-design

About DX Summit 2021

We are pleased to announce our seventh year of DX Summit, the premier digital customer experience conference produced by Simpler Media Group, the publisher of CMSWire and Reworked. This event brings together the world's foremost customer experience, digital marketing, communications and analytics thought leaders and practitioners.

Our 2021 event will be a four-part virtual conference series, taking place on Feb. 25, May 27, July 29 and Oct. 28, 2021. Free registration will get you access to all four events.

Join us on Thursday, February 25 from 11am - 4pm ET for “DESIGN: Listen, Analyze and Model 2021 CX,” where we will design a human-centered digital experience practice, with a holistic focus on your users and their journeys.

When and Where

Event date

Feb 25 - 26, 2021

Event location

United States

Event type

Event fees

Free

Organized by

Eventible

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Awards (1)

MOST

Recommended

Marketing

2021

Reviews

Average Rating by Group

Total Reviews
13

Vishalonline | attendee

Developer, BakerRipley

4.78/5

Review Source

Review Source

Great content, Fun and Prizes - Found everything we need in an virtual event
What did you like best about the event?
First of all content and the platform chosen to host. No issues and had smooth experience from beginning to end.
What could the organizers do to improve the event?
May be more networking opportunities and AMA sessions along with content
Did you have a favourite speaker or session? Please tell us below
Not one favorite. Liked most of the sessions I attended as I chose interested topics only
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
5.00/5

Likely to Recommend

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Mustafa Khojaonline | attendee

Consultant, Independent Consultant

4.33/5

Review Source

Review Source

I was pleased with the format of the virtual sessions.
What did you like best about the event?
The keynotes and the sessions with the sponsors
What could the organizers do to improve the event?
I think given the current COVID restrictions, this was probably the best way to hold the event.
Did you have a favourite speaker or session? Please tell us below
American Family Insurance speaker
Overall experience
4.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5

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Mark Listygonline | attendee

Sr. Market Intelligence Analyst, Southern Company, Inc.

3.94/5

Review Source

Review Source

A good opportunity to learn about current global CX/DX trends
What did you like best about the event?
I thought it was a well-planned and well-thought event, with a variety of topics and speakers.
What could the organizers do to improve the event?
Perhaps there could be more presentations geared towards specific industries, e.g. Energy/Utilities.
Did you have a favourite speaker or session? Please tell us below
Human Connections in a Digital World - Paige ONeill - Sitecore
Overall experience
4.00/5
Value for money
4.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
3.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
4.00/5

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Michela Kealeyonline | attendee

Marketing manager, aperture labs

4.72/5

Review Source

Review Source

Insightful and knowledgeable event
What did you like best about the event?
It was my first time attending the DX summit, I really enjoyed that, though virtual, it still felt very personal, interactive and as if I wasn't missing out much except physically being there.
What could the organizers do to improve the event?
I think it was organized very well.
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
4.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5

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Hendel Schwartzonline | attendee

Strategist and Copywriter, Copy that POPS

3.78/5

Review Source

Review Source

Value, great networking
What did you like best about the event?
The immense amount of brainpower coming together. So much new stuff to learn
What could the organizers do to improve the event?
This is probably more on me. I need to have a clearer process on how to take the information to make me more skilled
Did you have a favourite speaker or session? Please tell us below
Improving customer listening!
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
4.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
3.00/5
Troubleshooting technical issues
3.00/5

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Tina Rose Erndeonline | attendee

Digital Technology Manager , MarineMax

4.06/5

Review Source

Review Source

Great learning experience refresher
What did you like best about the event?
Different speakers point of views
What could the organizers do to improve the event?
Camera steadying, more visuals
Did you have a favourite speaker or session? Please tell us below
All
Overall experience
4.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
3.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5

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Kate Higginsonline | attendee

AE, 7Summits

4.00/5

Review Source

Review Source

Virtually 5 stars
What did you like best about the event?
Did a great job of keeping attendees engaged with challenges, giveaways and slack groups.
What could the organizers do to improve the event?
Too much content to attend everything virtually, scale down.
Did you have a favourite speaker or session? Please tell us below
Most of them were good
Overall experience
1.00/5
Networking opportunities
5.00/5
Usefulness of participating vendors/sponsors
2.00/5
Session(s)
4.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
5.00/5

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Sumant Luharonline | attendee

Tech blogger, Blogospedia

4.72/5

Review Source

Review Source

Every session where full of learnings, insights and something that can be implemented
What did you like best about the event?
All the speaker sessions were awesome to attend.
What could the organizers do to improve the event?
When we are learning something new that itself means the platform provided is worth attending.
Did you have a favourite speaker or session? Please tell us below
All were good.
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
5.00/5
Amount of new information learned
5.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5
Troubleshooting technical issues
4.00/5

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Thijs Messelaaronline | attendee

Digital Marketing Consultant, Imarc

2.61/5

Review Source

Review Source

It was an explosion of in-depth content that got the wheels quickly turning in my head.
What did you like best about the event?
Lots to ponder.
What could the organizers do to improve the event?
Use a simpler platform for delivering the content.
Overall experience
3.00/5
Value for money
5.00/5
Networking opportunities
1.00/5
Usefulness of participating vendors/sponsors
2.00/5
Session(s)
3.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
2.00/5

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Gary Pokrifkaonline | attendee

VP of Digital Marketing, Wells Fargo

3.94/5

Review Source

Review Source

Overall liked it a lot!
What did you like best about the event?
The networking events
What could the organizers do to improve the event?
The networking could have had more sessions. The idea of 5 minute limit was perfect!
Did you have a favourite speaker or session? Please tell us below
The customer experience conversation with the insurance company
Overall experience
4.00/5
Value for money
5.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
3.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
3.00/5
Troubleshooting technical issues
3.00/5

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Ed Shepherdsononline | attendee

Founder, Symmetric Value Consulting

4.44/5

Review Source

Review Source

Informative and motivational to see and hear what other experts are accomplishing on DX initiatives
What did you like best about the event?
Overall, I liked the variety and breadth of the coverage. Topics covered a wide range of interests and challenges that most people will want to learn about.
What could the organizers do to improve the event?
Overall organizers did a great job. The only suggestion I might have is more of a mingle breakouts where the audience chooses the topic and then have a quick round table. Kinda like a meetup.
Did you have a favourite speaker or session? Please tell us below
No favorite, they all did a great job.
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Usefulness of participating vendors/sponsors
4.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5

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Ben Dillononline | attendee

Chief Strategy Officer, Geonetric

3.87/5

Review Source

Review Source

Interesting, but abstract. Lots of conceptual stuff, but I felt like it was missing the tangible examples of the concepts in action.
What did you like best about the event?
Some good inspirational stuff in there.
What could the organizers do to improve the event?
Not enough examples of principles in action
Did you have a favourite speaker or session? Please tell us below
The Americus Reed keynote
Overall experience
4.00/5
Value for money
5.00/5
Networking opportunities
3.00/5
Session(s)
3.00/5
Amount of new information learned
3.00/5
Overall Online Experience
Navigation of virtual platform
4.00/5
Troubleshooting technical issues
4.00/5

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David Lambertonline | attendee

Chief Revenue Officer, BryterCX

4.89/5

Review Source

Review Source

The summit was an amazing experience and I would attend future events.
What did you like best about the event?
The schedule was laid out in a well thought out way and the presenters were relevant.
What could the organizers do to improve the event?
N/A - I thought it was well organized.
Did you have a favourite speaker or session? Please tell us below
[Keynote Address] Seizing the Moment: Creating a Customer Engagement Movement
Overall experience
5.00/5
Value for money
5.00/5
Networking opportunities
4.00/5
Usefulness of participating vendors/sponsors
5.00/5
Session(s)
5.00/5
Amount of new information learned
4.00/5
Overall Online Experience
Navigation of virtual platform
5.00/5

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