Bio

Guiding boards and senior executives at global banks and financial services firms on strategy, digital disruption, and transformative change. Over 20 years of deep expertise in financial services, currently leading Forrester’s research on the future of banking, collaborative business models, open finance, and consumer payments. International keynote speaker, frequent press commentator. Versatile, astute, adept at bringing shape to ambiguity and delivering incisive, well researched executive counsel. • Influencing and advising board and top-level executives on corporate strategy, disruptive business models, transformation & innovation • Research leadership on the future of banking, open finance, marketplace and platform business models in financial services • Change and transformation programme scoping, business case and budget development • Over 20 years’ expertise across financial services, including digital strategy, technical leadership on payments technology, analytics, marketing, operations • Stakeholder management & collaboration at all levels, driving decisions and action • Highly analytical across a variety of disciplines, with proven business acumen, business analysis, and solutions architecture experience