Bio

Primary career goal: Serving others, continual challenge, freedom to innovate, personal satisfaction, and leadership responsibilities in a role that leverages digital media to develop others and drive business results. Sr. Director, Carrier Training, HYLA Mobile. Created a customer-facing learning function for a growing start-up serving the wireless industry supporting business goals for major domestic and international telecoms. Brought a nimble, agile approach to eLearning with limited resources and budgets to create maximum impact for execution of programs at AT&T, Verizon Wireless, Sprint, Deutsche Telekom, Orange France/Orange Romania, and Telus. • Manager, Learning Development, EMBARQ/CenturyLink. Managed managers who were responsible for training development for the entire corporation. True challenges managing the expectations of multiple business units with a small team. Introducing new technologies to create efficiencies and multiply productivity. Executive exposure at the highest levels in the company with accountability for metrics and results. • Online editor, Kansas City Star Co. Our team designed the KC Star's online news site from the ground up. • Manuscript editor, Mosby-Yearbook (now Elsevier). Specialties: The management stuff: • Performance management • Project management • Strategic planning • Business impact analysis The learning & development stuff: • Digital Learning program design/development • Peformance support technologies and EPSS • Learning management systems • Performance-based curriculum development • Information and learning design • Criterion Referenced Instruction Plus, the ability to talk with IT, Finance, HR, Legal, and the business units so we get things done!